Auto Glass Insurance Claims Assistance

Dealing with auto glass damage is stressful enough — handling the insurance paperwork shouldn’t be. At Auto Glass Vancouver, we make your insurance claim process simple, fast, and stress-free. Whether you’re filing with ICBC or another private insurer, we’ll guide you through every step and even submit the paperwork on your behalf.

Filing an insurance claim for auto glass damage doesn’t have to be complicated. At Auto Glass Vancouver, we make the process simple and stress-free. Whether you’re insured with ICBC or a private insurance company, we handle the paperwork, verify your coverage, and complete your glass repair or replacement — often with little or no out-of-pocket cost to you.

Our team has years of experience working with auto glass claims and is a recognized ICBC Glass Express facility, meaning we can approve and process many claims on the spot.

Our team works directly with most insurance providers in British Columbia and is familiar with local claim procedures. We help you get back on the road quickly with minimal out-of-pocket cost and no confusion.

We Handle ICBC Glass Claims

As an ICBC Glass Express facility, Auto Glass Vancouver is authorized to handle windshield repairs and replacements directly through ICBC. This means:

  • No need to contact ICBC in advance
  • No appointment needed for approved repairs
  • We file the claim for you, on the spot
  • You only pay your deductible (if applicable)

If your damage is covered and your deductible is $0, your repair could be completely free.

Not sure if your claim qualifies? Just give us a call. We’ll assess the damage and let you know if it can be approved under ICBC’s program.

We Work with Most Major Insurance Companies

In addition to ICBC, we also work with private insurance providers, including but not limited to:

  • Belairdirect
  • BCAA
  • Aviva
  • Intact Insurance
  • Economical
  • RSA
  • Wawanesa
  • Cooperators

We can help you confirm your policy coverage, deductible details, and how much — if anything — you’ll need to pay out of pocket.

Auto Glass Insurance Claims

Types of Glass Damage Covered by Insurance

Depending on your provider and coverage type, the following may be covered:

  • Windshield chip repair
  • Windshield replacement
  • Side and rear window replacement
  • Sunroof or moonroof repair
  • Glass damaged by break-ins or accidents
  • Rock chips and cracks longer than 6 inches

If you're unsure about the extent of your coverage, our team will gladly contact your insurer on your behalf to verify what's included under your policy.

How Our Insurance Claim Process Works

  1. Contact Us: Call +1-778-742-5884 or email us to report your damage. We’ll ask about the location, type of vehicle, and the kind of glass damage.
  2. We Confirm Your Coverage: We'll help verify your insurance details and deductible, then advise you on your options — including whether you're eligible for ICBC Glass Express.
  3. Schedule Service: Book a time for in-shop or mobile service. We’ll come to your home or workplace in Vancouver if you prefer.
  4. We Repair or Replace Your Glass: Our certified technicians complete the job with OEM-quality parts and safety-tested installation methods.
  5. We Submit the Claim: You don’t need to worry about paperwork. We handle it directly with ICBC or your private insurance provider.

No Insurance? We Offer Competitive Prices

If you don’t have comprehensive insurance, or if you prefer not to file a claim, we offer transparent, affordable pricing for all auto glass services. We’ll give you a clear quote before any work is done — no surprises, no hidden fees.

Why Choose Auto Glass Vancouver?

  • Certified ICBC Glass Express partner
  • Fast and hassle-free claim support
  • Experienced with all major insurers
  • Mobile service available across Greater Vancouver
  • OEM-quality parts and lifetime workmanship warranty
  • Transparent pricing and honest advice

Get Started with Your Insurance Claim Today

Don’t let a broken windshield or shattered window delay your day. Let us take care of the insurance claim so you can focus on what matters. Contact us today to schedule your service or to ask any questions about your auto glass coverage.